Service policy
1. Acceptance of Agreement
This official Terms of Service (“Terms”) governs all usage behaviors of the Starsear platform (referred to as “we”, “us”, “our”). By visiting, browsing and utilizing all functional services of our official website starsear.com, you confirm that you have fully read, understood and unconditionally agreed to abide by these Terms.
2. Usage Qualification & Service Coverage
Our online shopping platform and merchandise purchasing services are only accessible to users aged 18 and above. Our service system covers full-link shopping support, including order review and processing, global product delivery, and standardized after-sales solutions. All users are solely responsible for ensuring the authenticity and correctness of their registered account information and delivery addresses.
4. Order Rules & Processing Standards
Users are entitled to apply for after-sales and refund services in strict accordance with our official Refund Policy, and have the right to cancel marketing subscription services at any time. Any behavior of abusing platform functions, publishing illegal and invalid information, or maliciously manipulating order transactions is strictly prohibited. All returned products must be kept in original, unused and resalable condition to qualify for after-sales processing.
7. Intellectual Property Rules & Liability Exemption
All website content including texts, images, design works and data belongs exclusively to Starsear and is protected by intellectual property laws. Any unauthorized reproduction, dissemination and commercial utilization are forbidden. We shall not be held responsible for service interruptions or losses caused by force majeure events, third-party service failures, or personal property damage resulting from improper product use by users.